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Our Approach Clearly, our approach will be directed (and adapted) to ensure that any particular needs and priorities of a client project are met; however, there are principles and practices that will be common to all projects. We are committed to providing clear deliverables, with acknowledged value, at specified times and on agreed terms. Even the briefest assignment requires clarity and control and our procedures reflect this discipline whilst avoiding an excessive administrative burden. A typical metadirectory deployment will have some or all of the following elements: A Proposal Phase In this non-chargeable phase, we will record client requirements, agreed assumptions and our proposed method. Deliverables: A Proposal that will include an informed estimate of the effort and timescale required. A Project Initiation Phase We will identify all interested parties and agree an appropriate means of communication. We will make an initial assessment of the data held in the connected systems and prepare and communicate a detailed project plan. Deliverables: Project plan Confirmed estimates An Analysis and Design Phase We will analyse the data repositories to be connected, determine the relationships between the data objects and identify the authoritative source for each data attribute to be synchronised. We will then define and document the data definitions, object joining rules, attribute flows and the operational implications. Deliverables: A Metadirectory Design Document A Build and Test Phase We will set up a full test system in our own environment in which we will configure and test the management agents for each connected system, both individually and in combination. Deliverables: Tested Management Agents A User Acceptance Testing (UAT) Phase We will assist the customer in the installation and configuration of MIIS 2003 in his own test environment and support the testing of the full metadirectory solution. Ideally, and whenever practical, this test environment should contain copies of live data. We will log and resolve any errors found. Deliverables: Tested Metadirectory Service An Implementation Phase We will prepare an implementation plan and will then assist in the set up of the production environment, test connectivity to each of the connected systems and install the tested management agents. We will assist in data cleansing, as necessary, until any anomalies have been satisfactorily resolved. We will assist in the initial running and scheduling of the live service to import, join and update data in the connected systems. We will work with the customer's own technicians to effect thorough and practical Knowledge Transfer. Deliverables: Implementation Plan Live Metadirectory Service A Post-Implementation Support Phase We will review the results of the operational runs daily for an agreed period and resolve any problems that arise. |
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